Five9 is trying to make it easier for organizations to set up their own custom contact center solutions. The company is best known for its […]

Sensory has moved forward with the official release of its new VoiceHub solution. VoiceHub was first announced in October, when interested parties were invited to […]

“Sensory applied decades of experience and lessons learned with shallow net technologies to create its highly accurate machine learning models, which are trained with a […]

Nuance Communications is expanding its Intelligent Engagement Platform to make it easier for enterprises to develop their own conversational AI using the platform’s open framework. […]