• Biometric Commerce

    Nuance’s Artificial Intelligence Can Predict What Customers Are Calling About

    “…thanks to machine learning technology, Nuance says the solution will refine its statistical models over time in order to improve its success rates.” Can artificial intelligence predict the future? Maybe not yet, but it can be used to predict what customers are calling about when they dial into a contact center. That is the premise…

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    • Biometric Commerce

      Why It’s Such a Big Deal That All of the New iPhones Use Face ID

      Ever since Apple introduced the world to its Face ID facial recognition system with the launch of its iPhone X last autumn, there have been rumors and speculation that Face ID would quickly become Apple’s primary biometric authentication system, at least on the iPhone. And last week, Apple confirmed those rumors, unveiling three new iPhones,…

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    • Biometric Commerce

      INTERVIEW: John E. Ahrens, CEO, Veratad

      Mobile ID World President Peter O’Neill recently interviewed John E. Ahrens, CEO of Veratad, a world class provider of age and identity verification solutions. The conversation begins with discussion of the company’s origins involving the convergence of online banking and payments with age verification technology. Ahrens proceeds to outline Veratad’s product lineup, including its document…

  • INTERVIEW: FaceTec CEO Kevin Alan Tussy
  • Interview with Caryn Seidman Becker, Co-Founder and CEO of CLEAR
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