India’s Department of Telecommunications (DoT) has issued a directive requiring major social media platforms to remove content and applications that enable caller ID spoofing, citing violations of the country’s Telecommunications Act, 2023. The action follows the DoT’s broader initiatives to strengthen telecommunications security, including the recent launch of the Sanchar Saathi mobile application designed to combat telecom fraud.
The directive applies to platforms including Meta, Instagram, Google, and X, specifically targeting applications and content that allow users to alter caller identification information during calls. The practice, known as CLI spoofing, involves manipulating telecommunication identification to display different numbers to call recipients. The issue has gained particular attention following several high-profile spoofing attacks in the Asia-Pacific region.
Under the Telecommunications Act, 2023, tampering with telecommunication identification and acquiring subscriber identity modules through fraudulent means are prohibited under Sections 42(3)(c) and 42(3)(e), respectively. Violations are classified as cognizable and non-bailable offenses, carrying penalties of up to three years imprisonment, fines up to Rs 50 lakh, or both. The Act also applies these penalties to those who abet such offenses.
Social media platforms have been given until February 28, 2025, to confirm their compliance with the directive. The DoT’s advisory explicitly states that CLI spoofing constitutes tampering with telecommunication identification. The measure follows similar regulatory changes in other jurisdictions, such as the FCC’s strengthened caller ID regulations in the United States.
The directive represents part of broader initiatives by the DoT to address cybersecurity concerns and misuse of telecommunications resources. The department has established a Digital Intelligence Unit (DIU) focused on preventing telecom-related cybercrime and financial fraud. The effort complements India’s existing digital security infrastructure, including the Central Equipment Identity Register (CEIR), which has proven effective in combating mobile device theft and fraud.
Additionally, the DoT has formalized cooperation with the International Telecommunication Union through a Letter of Intent, focusing on advanced technologies including AI-driven solutions, digital twins, virtual worlds, and IMT-2030 technologies. The international collaboration builds upon India’s domestic efforts to implement stronger caller authentication systems, including the recent TRAI mandate for Calling Name Presentation (CNAP) Service across Indian telecommunication networks.
Sources: Business Standard, Inc42, Deccan Chronicle
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