KT M Mobile has launched a new AI-powered eSIM activation service for customers in South Korea, marking a significant advancement in automated mobile service provisioning. The service, which went live on March 20, 2025, uses artificial intelligence to streamline the eSIM activation process, building upon the company’s existing leadership in mobile identity solutions.
The new system employs advanced AI algorithms to automate eSIM activation, reducing manual processing requirements and potential errors. The development is particularly significant given the rising concerns about SIM-related security threats, as automated systems can help prevent unauthorized SIM modifications while ensuring legitimate users can quickly activate their services.
“We are excited to introduce our AI automated activation service for eSIM customers,” said a KT M Mobile spokesperson. “This innovation is a significant step forward in enhancing our mobile services, providing customers with faster and more reliable access to their eSIMs.”
The service is particularly beneficial for users who frequently switch between devices or networks, as it ensures prompt and accurate eSIM activation. The development matches KT M Mobile’s broader strategy of incorporating AI technology throughout its operations, including partnerships with AI companies like OpenAI to enhance service delivery. The move follows industry trends toward expanded eSIM adoption across the Asia-Pacific region, where mobile operators are increasingly embracing digital transformation initiatives.
The implementation represents part of KT M Mobile’s ongoing investment in AI research and development, as the company continues to modernize its mobile service infrastructure to meet evolving customer needs. The advancement comes at a time when the mobile identity API market is experiencing significant growth, with industry experts projecting substantial expansion in mobile authentication and identity verification services over the next five years.
The new service adheres to GSMA standards for eSIM implementation, following the organization’s established security protocols for eUICC technology. The standards ensure compatibility with a wide range of devices while maintaining robust security measures for user protection.
Sources: CHOSUNBIZ
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