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Samsung Uses Blockchain Tech to Streamline Medical Claims Process

January 31, 2020

Samsung Uses Blockchain Tech to Streamline Medical Claims Process

Samsung SDS has launched a new medical claims processing service that is designed to streamline the insurance process. The company has partnered with a number of different healthcare and insurance providers to deliver the new service, which allows those with health insurance to file claims as soon as they pay their medical expenses.

The service is built with Samsung’s Nexledger enterprise blockchain platform, and it will eliminate the need for paper receipts and medical documents. Thanks to Nexledger, patients will no longer need to go to the hospital to collect records to send to their insurance company, and will instead be able to file claims from their mobile device, or at their healthcare provider’s reception counter. Once a claim has been processed, the patient will receive a link to a reimbursement file through the KakaoTalk mobile messenger application.

Nexledger will be similarly beneficial for the companies on the other end of the exchange. Blockchain tech will reduce the amount of time and money spent on manual recordkeeping, and lower the threat of fraud carried out with falsified medical receipts.     

At the moment, the service is only available to patients who are insured with Samsung Fire & Marine Insurance or NongHyup Life Insurance who are receiving treatment at the Kangbuk Samsung Hospital or the Hallym University Dongtan Sacred Heart Hospital. However, Samsung SDS stressed that the program will be extended to 30 healthcare facilities and eight insurance companies in the not-too-distant future.

The news comes shortly after Samsung partnered with Syniverse to develop a universal mobile payments platform. That platform will also be built with Samsung’s Nexledger technology.

Samsung is not the only company working to improve the insurance process. In April, Aflac Japan partnered with Nok Nok and Fujitsu to verify the identities of insurance customers with biometric technology.  

Filed Under: Industry News Tagged With: blockchain, digitization, insurance, insurance claims, KakaoTalk, messenger apps, mobile apps, Nexledger, Samsung, Samsung Nexledger

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