The South African Social Security Agency (SASSA) has implemented new biometric verification requirements for Social Relief of Distress (SRD) grant applications to enhance security and prevent fraud. The change comes amid growing concerns about synthetic identity fraud in social assistance programs worldwide. The system makes biometric verification mandatory for new SRD grant applicants before approval, while existing beneficiaries of SASSA grants are not required to complete additional verification unless they encounter application issues.
SASSA’s biometric verification system marks a significant advancement in South Africa’s digital identity infrastructure, joining similar initiatives across the African continent where countries are increasingly adopting technology-driven solutions for public service delivery. The implementation is part of broader regional efforts to modernize social assistance programs while maintaining security and accessibility.
For the January 2025 payment cycle, SASSA will process approved SRD grant payments between January 25-31. Recipients are advised to monitor their status through the SRD website during this payment window to confirm their deposit timing. The digital verification system streamlines the payment process while maintaining robust security measures to protect beneficiaries’ identities and ensure proper fund distribution.
Regarding payment infrastructure, Postbank has confirmed that existing SASSA Gold Cards will remain functional beyond December 31, 2024, until they are replaced with new Postbank black cards. The transition to new cards represents an upgrade in security features and compatibility with the biometric verification system. Beneficiaries can locate black card distribution points by dialing 120218*3# and selecting their province from the menu options.
For assistance with biometric verification procedures, SASSA maintains a toll-free call center at 0800 60 10 11, with additional support available via messaging at 082-046-8553. The multi-channel support system ensures that beneficiaries across different technological literacy levels can access assistance when needed.
Sources: The Citizen, Daily Maverick, LMPT
Follow Us