Nuance Gatekeeper Combines Voice and Behavioral Biometrics to Fight Fraud

Posted on October 4, 2019

Nuance Communications has released a new cloud-based authentication solution that verifies people’s identities during voice and text interactions. Dubbed Nuance Gatekeeper, the platform combines Nuance’s ConversationPrint text authenticator with the voice recognition Lightning Engine and behavioral biometrics. Together, the three technologies will empower enterprises to fight fraud across multiple channels, building detailed customer profiles and…

Muxi, Fortress Identity Develop Biometric Payments System

Posted on October 1, 2019

Muxi and Fortress Identity have teamed up to create a new naked payments solution that blends face and voice recognition technology. Dubbed muxiPAY, the platform identifies the customer with a facial recognition scan as they approach the checkout counter, and then asks them to say a passphrase out loud to confirm their purchases with voice…

Nuance Introduces Back-End Improvements for Intelligent Engagement Platform

Posted on September 12, 2019

Nuance Communications is expanding its Intelligent Engagement Platform to make it easier for enterprises to develop their own conversational AI using the platform’s open framework. The improved Engagement Platform is cloud agnostic, offering more robust back-end capabilities and services that include messaging, agent AI, and biometric security. The Intelligent Engagement Platform was built to be…

Fortune Business Insights Forecasts $28 Billion Voice Recognition Market

Posted on September 12, 2019

Fortune Business Insights (FBI) has released a new report on the voice and speech recognition market, projecting that the market will grow from $6.89 billion to $28.34 billion between 2018 and 2026. The market is expected to display a CAGR of 19.8 percent during that period. FBI credits a number of different factors for the expected growth,…

ID R&D Enhances Voice Biometrics Platform

Posted on July 22, 2019

“We are making it much easier for enterprises to deploy voice biometrics on all channels using the programming tools they prefer…” ID R&D has released the latest iteration of its voice biometrics platform. IDVoice version 2.7 is ten times faster than its predecessor, and includes utility features that make it easier to deploy across multiple…

ENACOMM Gets Another Reseller for Conversational Banking Tech

Posted on July 18, 2019

“ENACOMM’s Virtual Personal Assistant and Interactive Voice Response solutions are designed to let end users do their banking entirely through conversation with AI-driven systems, provided that they are properly authenticated.” ENACOMM has teamed with another reseller partner for its financial services automation technology. United Solutions Company (USC), a Credit Union Services Organization with a roster…

Auraya Releases Voice Recognition Platform for Amazon Connect

Posted on July 12, 2019

The voice biometrics specialist Auraya is launching a new voice recognition platform designed specifically for Amazon Connect, the cloud-based contact center that is available to the public as part of Amazon Web Services. Auraya’s voice recognition extension is called EVA, and it will make Amazon Connect safer by allowing companies to enroll and verify users…

Apple Adds Voice Recognition to HomePod Speaker

Posted on July 3, 2019

Apple’s HomePod is getting a voice recognition update that will allow it to identify different individuals. The multi-user feature will enable the smart speaker to recognize multiple voices, which will in turn allow it to offer personalized notifications, reminders, and media recommendations based on the on the preferences of the person doing the talking. The…

Audio Analytics Platform Gets Voice Biometrics Support

Posted on June 26, 2019

“Behavox has added voice biometrics capabilities, enabling the system to automatically identify speakers during audio analysis.” Behavox, a “People Analytics” software specialist, has integrated voice biometrics into one of its flagship solutions. With its head office in London and additional offices in New York, San Francisco, and Singapore – as well as an R&D center…

INTELid Digital ID Blockchain Platform Integrates ValidSoft Voice Recognition

Posted on June 13, 2019

“By providing secure biometric authentication, the ValidSoft tech will reduce fraud and make it easier to carry out safe transactions through INTELid.” INTELid is integrating ValidSoft’s voice recognition technology into its Digital Identity blockchain platform. The partnership will add voice biometrics to the platform’s digital identity token, allowing INTELid users to verify their identities through…

Nuance’s Voice Biometrics Bring Security and Convenience to Santander Customers

Posted on May 2, 2019

“While the system is certainly convenient for customers, it’s also delivers considerable security to the organization deploying it…” Santander is upgrading the security and convenience of its phone banking services thanks to biometric technology from Nuance Communications. The Spain-based bank has become the latest financial institution to implement voice recognition in its call center, allowing…

The Far-Field Voice Recognition Market is About to Skyrocket

Posted on April 2, 2019

A new report from MarketsandMarkets suggests that the demand for far-field voice recognition tech will skyrocket in the next few years. The market is expected to jump from $969 million in 2018 to $3.5 billion by 2024 thanks to the rising popularity of smart speakers, smart TVs, and an ever-expanding range of other smart devices. North America…

Nuance Security Suite Saved Clients Over $1 Billion in 2018

Posted on March 22, 2019

A lot of biometric security specialists say they can help businesses to reduce fraud and save money, but Nuance Communications is backing up its own particular value proposition with some numbers: The company says that its Nuance Security Suite saved organizations over $1 billion collectively over the course of 2018. The solution combines voice recognition,…

Pindrop Announces Major Expansion Plans at CES 2019

Posted on January 8, 2019

This year’s Consumer Electronics Show (CES 2019) is a big one for Pindrop, which has taken the opportunity to announce its expansion beyond the call center market. The company’s flagship solution has thus far been aimed primarily at delivering anti-fraud security to call centers, combining voice recognition with the analysis of metadata associated with inbound…

Enacomm Gets Another Reseller for VPA, EFS Solutions

Posted on December 19, 2018

“Carousel Industries will offer its clients Enacomm’s Virtual Personal Assistant solution as well as the Enacomm Financial Suite, an automated interactive voice response system that also features biometric voice recognition.” Another distribution partner should help to further extend the reach of Enacomm’s virtual assistant technology. The company has teamed up with Carousel Industries, an ICT consultancy…

Call Center Communications Platform Embraces ID R&D Biometrics

Posted on December 13, 2018

“Now, thanks to the partnership with ID R&D, the system can identify customers using voice recognition or selfie-based facial recognition, with behavioral biometrics adding an extra layer of anti-fraud security.” Biometric technology from ID R&D has been integrated into a unique communications platform from Ten Digit Communications. Called “TDC Bridge”, the platform is designed to…

Allied Irish Banks Implements Voice Biometrics From Nuance

Posted on December 10, 2018

“…the move was also a response to enthusiasm that customers demonstrated for the biometric authentication technology used in AIB’s mobile app.” One of Ireland’s biggest banks has implemented voice recognition technology from Nuance Communications for customer authentication. Thanks to the newly implemented system, Allied Irish Banks customers who register for voice authentication can confirm their…

Nuance Sells Document Imaging Division, to Focus Entirely on Voice and AI

Posted on November 12, 2018

Nuance Communications has signed an agreement to sell its Document Imaging division to Kofax, an automation software provider based in California. The deal is valued at $400 million in total. In a statement announcing the agreement, Nuance explained that selling off the Document Imaging division “enables Nuance to focus the business entirely on its conversational…

[Money20/20] ID R&D Voice Biometrics Integrated into FacePhi’s inPhinite Platform

Posted on October 25, 2018

FacePhi has just announced the first big integration for its newly launched inPhinite security platform. ID R&D‘s voice recognition technology is going to be used to help authenticate FacePhi’s millions of end users. Announced just a couple of weeks ago, inPhinite is a new multimodal platform built around Selphi, the selfie-based authentication system that has…