Trulioo COO Zac Cohen will be discussing the current online gaming environment at a webinar hosted by iGaming Business later this month. Cohen will emphasize the importance of customer onboarding, citing recent research that found that 77 percent of new players evaluate brands based on the quality of their account opening experience.
The webinar will also address some of the unique challenges that the gaming industry is facing due to COVID-19. There is now a much higher demand for online entertainment options, and gaming is no exception. However, sports betting is down dramatically now that there are fewer games being played, and gaming operators need to ensure that their platforms are compliant with all of the relevant security, privacy, and age regulations.
Trulioo, of course, is a mobile onboarding specialist. The company’s selfie-based solution leverages face and document recognition tech to confirm the authenticity of an ID and verify the identity of the person holding the document. Trulioo recently extended those identity verification services to users in Nigeria and Ghana, and teamed up with Refinitiv to launch the Qual-ID onboarding solution for financial institutions.
The iGaming Business webinar is scheduled to take place on Wednesday, July 28 at 3 p.m. BST.
July 10, 2020 – by Eric Weiss