Biometric solutions provider ID R&D has announced that it more than doubled its number of customers over the past 12 months, crediting the explosive demand for passive liveness detection and other contactless forms of biometric authentication.
The popularity of passive and contactless biometric modalities owes much of its growth to the COVID-19 pandemic that has dominated global news for the better part of 10 months.
The virus has made an impact in two major ways. For starters, social and physical distancing measures put into place by governments around the world have led to a surge in the number of people working from home and conducting personal and recreational transactions online, which has in turn led to a rapid growth in the need for remote authentication solutions. The increased online presence has also emphasized the need for digital identity verification and security for both individuals and enterprises, as well as remote onboarding solutions.
Moreover, the pandemic has brought forth greater concern about commonly touched surfaces such as door handles and fingerprint sensors, and increased the desire and need for touchless authentication and access control solutions like face and voice biometrics.
“Over the past year the pandemic has accelerated digital transformation and, subsequently, rising fraud. Companies are more focused than ever on finding ways to strengthen security during remote access and onboarding, but at the same time recognize this can’t come at the expense of the customer experience,” said Alexey Khitrov, President at ID R&D. “A new generation of biometrics and passive liveness has emerged as a way to protect customers and reduce risk, while eliminating the friction associated with traditional identity verification and authentication.”
The company saw a 140 percent increase year over year in the number of customers using its solutions, and saw its geographic presence expand to include 38 countries around the world, while also seeing a 50 percent month-over-month increase in transaction volumes.
In November of 2020, ID R&D announced it would be providing its ID Live Face passive liveness detection solution to secure a cryptocurrency exchange platform, allowing for the remote authentication of people looking to buy and sell bitcoin.