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Italian Telecom Uses Ericsson Tech to Improve Voice Services

September 4, 2020

The Italian telecommunications company TIM has deepened its relationship with Ericsson. The extended partnership specifically concerns Ericsson’s IP Multimedia Subsystem (IMS), which TIM will be using to expand its own IMS network.

Italian Telecom Uses Ericsson Tech to Improve Voice Services

With Ericsson IMS, TIM will be able to provide better Voice over LTE (VoLTE) and broadband services to its clientele. In that regard, the company has already teamed up with Google to launch a new feature that allows customers to make outbound voice calls with Google Nest devices (including smart displays and smart speakers) with voice control capabilities. The feature debuted in June, while the calls themselves are made from the phone number associated with the customer’s smartphone subscription.

“Ericsson’s IMS solution is designed to bring compelling voice and communication services for both consumer and enterprise users over any access network, for any device type,” said Ericsson Head of Solution Area Communication Services Monica Zethzon. “We look forward to working with TIM to launch more innovative voice services with ease and fast time-to-market.”

Ericsson has spent most of 2020 building 5G networks all over the world. The company provided the technology for Rogers’ rapidly expanding Canadian 5G network, and for O2’s network in the UK. It has also partnered with Verizon to test pop-up 5G towers.

Filed Under: Industry News Tagged With: connected devices, Ericsson, Ericsson IMS, Google Nest, IP Multimedia Subsystem, smart devices, smart speakers, TIM, Voice over LTE, VoLTE

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