New Verato Solutions Designed to Integrate Telehealth Into Patient Records Management

“The aim is to give healthcare providers immediate and reliable access to patient histories, including not only hospital visits but telehealth consultations…”

New Verato Solutions Designed to Integrate Telehealth Into Patient Records Management

Amid the COVID-19 pandemic, Verato has launched a new patient records system and is offering it to healthcare providers at no cost through 2020.

Dubbed the ‘Telehealth Identity Bridge’, the solution is designed to link a given patient’s Electronic Health Records chart and telehealth history to a single Medical Record Number. The aim is to give healthcare providers immediate and reliable access to patient histories, including not only hospital visits but telehealth consultations, at a time when the latter are being widely embraced to facilitate the social distancing needed to fight COVID-19’s spread.

“Inadequate patient identity matching between telehealth and the electronic health record (EHR) can be detrimental, leaving many telehealth and in-patient clinicians without access to the full clinical histories. This makes it incredibly difficult to triage cases and make timely and informed decisions,” explained Verato CEO Mark LaRow in a statement announcing the solution. “Given the COVID-19 pandemic and the immense surge in telehealth use, this need is evermore critical to ensure the highest quality of care is provided across all settings.”

The solution’s launch comes about a year after Verato’s announcement of a partnership with Imprivata, a provider of biometric patient identification technology, though Verato made no mention of Imprivata’s palm vein scanning technology in announcing the Telehealth Identity Bridge.