Okta has updated its Okta Integration Network with several new workflows and risk management features. The workflows will make it easier for businesses to automate a number of different identity procedures and enable a better customer experience for end users.
In that regard, organizations do not need to write any code in order to take advantage of the new Workflows for Customer Identity. They can instead select the features that make sense for their organization, and deploy those features across their entire technology stack. Meanwhile, the Okta Integration Catalog helps network operators navigate the platform and find any specific workflows that they may be looking for.
The Workflows themselves support a number of different identity applications, covering everything from onboarding, authentication, and consent all the way through to data analytics and ongoing customer management. Each of those utilities complies with the relevant data protection regulations, allowing businesses to add new features while still respecting the privacy of their customers.
In addition to the new Workflows, Okta unveiled a new Risk Ecosystem API that analyzes behavioral factors to assign a risk score to each transaction. The system is compatible with most of the leading bot detection and web firewall providers, and was built to prevent fraud in online commercial interactions. Okta is hoping that its new development tools will facilitate digital transformation and meet the growing demand for secure remote technologies.
“Identity has a distinct and unique role to play in the digital experience ecosystem, especially from an integration standpoint,” said Okta Chief Product Officer Diya Jolly. “Uniting risk signals with access decisions can help prevent the kinds of security and fraud risks that are increasingly common in our digital world, without sacrificing user experience.”
Okta’s Workflows for Customer Identity are now generally available, while the Risk Ecosystem API is available in Early Access as part of Okta’s Adaptive Multi-factor Authentication suite. In October, the company also released a new Devices SDK that allows businesses to add biometric authentication to their mobile applications.
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