Speech Recognition Aiding Mobile Electronic Health Record Adoption

Nuance Communications has announced that Infirmary Health has been achieving increased and rapid adoption of electronic health records (EHR) after deploying the company’s speech recognition technology as featured in the Haiku and Canto apps from Epic.

“The response from our physicians was overwhelmingly positive, and we found demand from other physicians to be high — just in the first week following the rollout,” explains Infirmary Health’s vice president and chief information officer Eddy Stephens. “Had we known this solution would be so successful, we would have provided it to all of the physicians up front.”

The speech recognition is being used for hands-free note taking. Physicians dictate to their mobile devices and the associated record is updated.

Stephens elaborates: “Leveraging Nuance’s secure and HIPAA-compliant, cloud-based clinical speech recognition from a mobile device has allowed our physicians to immediately dictate their notes into the patient’s chart, making this important information immediately available to others. This workflow has been essential for us. Now when the next physician arrives to see the patient, even a few minutes later, the first physician’s notes are already available in the chart for review.”

Referencing a recently published report from MedData Group, Nuance highlights a demand for mobile EHR. According to the survey, over 60 percent of physicians would like electronic medical record access on their mobile devices.

Director of cloud and mobile speech solutions marketing at Nuance Communications, Jonathon Dreyer says, “Usability and user experience are taking a more prominent role in HIT development, and solutions designed with the end-user in mind will be more intuitive and streamlined, and as a result, more widely adopted.”

Usability and user experience also play a large part in Nuance’s financial deployments. In a recent interview with Mobile ID World, Brett Berankek, solutions marketing manager for Nuance’s enterprise division explained the thinking behind the “Mobile Promise” and how the company’s technology is helping U.S. bank come closer to realizing it.