• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to footer
  • Our Services
  • Contact Us
  • Newsletter
  • Top Nav Social Icons

Mobile ID World

Mobile ID World

Identification Revolution

  • Mobile ID
    • What Is Mobile ID?
    • Identity Associations
    • Premier Partners
    • FAQ
  • News
  • Solutions
    • Behavioral
    • Facial Recognition
    • Fingerprint Biometrics
    • Iris Biometrics
    • Second Factor
    • Smart Cards
    • Smartphones
    • Vital
    • Voice
    • Wearable Tech
    • Other
  • Applications
    • Access Control
    • Cloud Technology
    • Commerce
    • Enterprise
    • Healthcare
    • Identification
    • Internet of Things
    • Law Enforcement
    • Strong Online Authentication
  • Exclusive
    • Interviews
    • Featured Articles
    • Podcasts
  • Companies
  • Events

Ericsson Report Highlights Importance of AI in Consumer IoT Tech

November 8, 2019

Ericsson Report Highlights Importance of AI in Consumer IoT Tech

Ericsson has released a new report that suggests that tech providers will need to leverage AI and automation to improve the customer experience on IoT devices. The company also argues that technology alone will not be enough to remain competitive in the upcoming 5G landscape. The communications service providers that succeed will need to make organizational changes to operate more efficiently in a diverse digital environment.

“The introduction of 5G and IoT [has] a profound impact on the ways in which networks and IT need to be operated,” explained Ericsson SVP and Business Area Managed Services Head Peter Laurin. “Service providers have to manage more technologies and use cases, new service requirements, virtualization and network slicing. With this in mind, the complexity of managing next-generation networks will surely grow.”

According to Ericsson’s report, most service providers (80 percent) anticipate that new technologies will increase operating expenses for their company. The vast majority (90 percent) nevertheless believe customer experience is one of the most important priorities facing the industry, and that better AI technology will be needed to achieve that goal.

By making their operations more cost-effective, telecommunications companies are hoping to deliver better service to their customers while simultaneously increasing revenue. To that end, Ericsson is pitching its Operations Engine as a potential solution to anyone looking to shift their attention to the user experience.

While Ericsson has long been at the forefront of the 5G and IoT movements, the company has celebrated several significant milestones in the past few months. Ericsson and Qualcomm completed a successful test of a standalone 5G connection back in September, and the Japanese telecom KDDI later selected Ericsson as its primary 5G vendor.

In other news, Ericsson’s IoT Smart Connectivity tech recently appeared alongside Hitachi Vantara cameras in the Curiosity Smart Video Analytics platform from Sprint.

Filed Under: Industry News Tagged With: 5G, 5G connectivity, AI, Artificial Intelligence, automation, Ericsson, Ericsson IoT Smart Connectivity, industry reports, Internet of Things, IoT

Related News & Articles

Yubico Finds Executives Have Worse Password Behavior Than Their Employees

Vuzix and TensorMark Partner on AR COVID-19 Credential Detection Solution

iPhone X Copycat to Feature In-Display Fingerprint Sensor

Primary Sidebar

Register For the Next Virtual Identity Summit

Register now!

Tweets

Sponsored Links

FACEPHI is a global leader in Facial Recognition technology and in Mobile Biometrics technologies. With a strong concentration in the financial sector, FacePhi's product is rapidly becoming a service used by banks all over the world. Its implementation doesn’t just save money, it is also a way to attract clients and build loyalty, while increasing the security of transactions for both the customer and the business. To learn more about FacePhi, visit https://www.facephi.com/en/

Recent Posts

  • Innovatrics Tailors Selfie Onboarding Tech for Hotel Check-in
  • iProov’s Latest eIDAS Certification Opens Door to EU Mobile ID Opportunities
  • Amid Political Unease, Tunisia Launches Mobile ID Pilot
  • Colombia Pushes LATAM Partners to Accept Mobile ID at the Border
  • Onfido Explains How UK Privacy Bill Is ‘Positive Step’ In Global Patchwork

Footer

  • About Us
  • Company Directory
  • Advertise With Us
  • Contact Us
  • Privacy Policy
  • Terms of Use
  • Archives
  • CCPA: Do not sell my personal info.

Follow Us

Copyright © 2022 MobileIDWorld