Five9 Upgrades Virtual Agent Development Platform
Five9 is trying to make it easier for organizations to set up their own custom contact center solutions. The company is best known for its […]
Artificial Intelligence
Mitek Uses Computer Vision to Guard Against Check Fraud
Mitek is trying to help banks crack down on checking fraud with the release of its aptly named Check Fraud Defender. The Software-as-a-Service offering is […]
New Partnership to Bring Cerence Voice Controls to SiriusXM
Automotive AI Specialist Cerence Inc. has announced a new partnership with American broadcasting company SiriusXM that will give drivers the ability to access and listen […]
Cerence and Pioneer Team Up to Develop Better Smart Car Services
Cerence and the Pioneer Corporation will be working together to develop new mobility products that will improve the on-road experience for drivers all over the […]
Wuling Expands Voice AI Partnership With Cerence
Automotive AI specialist Cerence Inc. has announced it has been selected by SAIC-GM Wuling Automobile to power the auto-maker’s WISE (Wuling Interconnected Smart Ecosystem) solution, […]
Samsung SDS Offers AI Contact Center to Help Companies Deal With Incoming Calls
Samsung SDS is pitching its AI Contact Center (AICC) to organizations that are looking to streamline their own contact center operations. The AICC solution is […]
FICO Urges Businesses to Prioritize Ethics in AI Development
FICO has released a new report that suggests that many organizations are still quite lax about their ethical AI responsibilities. The State of Responsible AI […]
New Qualcomm Mobile Platform Supports 5G, AI, HDR Applications
At a recent event held in San Diego, industry giant Qualcomm Technologies announced its new mobile processor platform for high-end devices, sporting 5G capabilities, enhanced […]
Cerence Picks Up Another In-Car Payments Partner
Automotive AI specialist Cerence Inc. has announced yet another new addition to its Cerence Pay partner program, this time in the form of the integration […]
athenahealth Integrates Nuance Voice Tech Into EHR Dictation Platform
Nuance Communications is expanding the scope of its strategic partnership with athenahealth. The latter will specifically be integrating Nuance’s cloud-based Dragon Medical voice solution into […]
Soniox Introduces Self-Teaching Speech Recognition Platform
Soniox has released a new self-learning Speech Recognition Platform that can teach itself new words without any human supervision. The company claims that its word-error […]
Orange Telco Embraces Selfie Onboarding
Identity verification and authentication company Onfido has announced that it will be providing mobile authentication for mobile customers of multinational telecommunications company Orange in a […]
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