contact center solutions

Nuance Looks to Give Human Call Center Agents an AI Boost

March 8, 2019

“Nuance says that Agent AI has already been deployed by some clients – and has already delivered compelling results.” Nuance Communications has announced a new […]

noHold Announces White Label Voice-Based Virtual Assistant

November 2, 2018

Silicon Valley-based noHold has now launched its own voice-based virtual assistant on its SICURA platform. Called SICURA Voice, the solution is able to respond to […]

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FaceTec’s patented, industry-leading 3D Face Verification and Reverification software anchors digital identity, creating a chain of trust from user onboarding to ongoing authentication on all modern smart devices and webcams. FaceTec’s 3D FaceMaps™ finally make trusted, remote identity verification possible. As the only technology backed by a persistent spoof bounty program and NIST/iBeta Certified Liveness Detection, FaceTec is the global standard for 3D Liveness and Face Matching with millions of users on six continents in financial services, border security, transportation, blockchain, e-voting, social networks, online dating and more. www.facetec.com

The Biometric Digital Identity Prism is a market landscape framework designed to help influencers and decision makers understand, innovate, and implement digital identity technologies and solutions. This innovative framework for understanding and evaluating the rapidly evolving biometric digital identity marketplace is the only market model that is truly biometric-centric based on the foundational conviction that in the age of digital transformation the only true, reliable link between humans and their digital data is biometrics. https://www.the-prism-project.com

Mobile ID World is here to bring you the latest in mobile authentication solutions and application providers. Our company is dedicated to providing users with the best content and cutting edge information on technology, news, and mobile solutions for your mobile identity management needs. https://mobileidworld.com

ID R&D combines extensive R&D capabilities with advances in AI to deliver superior biometrics and liveness detection software. Our products work across mobile, web, and telephone channels, as well as conversational interfaces, IoT devices, and embedded hardware to improve security and significantly reduce friction in the user experience. https://www.idrnd.ai

AuthenticID’s disruptive and cutting-edge, AI-driven solution quickly, accurately, and securely reproduces real-world identity verification so that companies can be assured of who they are conducting business with, strengthen underwriting, reduce the losses associated with fraud, and streamline onerous customer onboarding procedures, leading to higher conversion rates. https://www.authenticid.com/

Identity Week aims to be a significant identity industry catalyst. It’s our mission is to help accelerate the move towards a world where trusted identity solutions enable governments and commercial organisations to provide citizens, employees, customers and consumers with a multitude of opportunities to transact in a seamless, yet secure manner. All the while preventing the efforts of those intent on doing harm. https://identityweek.net/

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