Nuance Communications is trying to make it easier to program a convincing Virtual Assistant. The company revealed its latest innovation at its recent Customer Experience Summit, explaining that Project Pathfinder uses machine learning to improve the conversational capabilities of chatbots and VAs. According to Nuance, Project Pathfinder examines existing chat logs and call transcripts to…
Customers of Alabama’s Bank Independent can now access their banking services via an AI-driven virtual assistant based on Amazon’s Alexa platform. That includes checking their account balances, performing transactions, and receiving information about loans, bank hours, and more; and the system can even perform biometric authentication using voice recognition. The technology arrives via Enacomm’s VPA,…
A Shanghai-based AI firm has launched an autonomous electric bus that features biometric authentication and a conversational AI system. Called the Smart Panda Bus, the solution was developed by DeepBlue Technology, a firm that has thus far demonstrated its AI prowess with smart vending machines and retail solutions. The bus of course features computer vision…
“Adding far-field voice recognition to our TV lineup provides consumers with a more natural and convenient viewing experience.” -Bryan Huang, Product Center Director, TCL Synaptics‘ far-field voice technology is now being used in new smart TV’s to support their use of Alexa, Amazon’s voice-based AI assistant. The TVs are made by TCL, a China-based electronics…
