deployments

Nuance’s Voice Biometrics Bring Security and Convenience to Santander Customers

Nuance’s Voice Biometrics Bring Security and Convenience to Santander Customers

“While the system is certainly convenient for customers, it’s also delivers considerable security to the organization deploying it…” Santander is upgrading the security and convenience of its phone banking services thanks to biometric technology from Nuance Communications. The Spain-based bank has become the latest financial institution to implement voice recognition in its call center, allowing…

Star Bank Teams with ENACOMM to Bring Voice Banking to Minnesota

Star Bank Teams with ENACOMM to Bring Voice Banking to Minnesota

ENACOMM is bringing Voice Banking to Central Minnesota. The company has announced a new partnership with Star Bank, a family-owned, independent bank that is now upgrading its financial offerings. Star Bank has adopted ENACOMM’s Interactive Voice Response (IVR) system, allowing its customers to seamlessly access account information and perform secure transactions over the phone. “We…