Five9 Upgrades Virtual Agent Development Platform
Five9 is trying to make it easier for organizations to set up their own custom contact center solutions. The company is best known for its […]
virtual assistants
Samsung SDS Offers AI Contact Center to Help Companies Deal With Incoming Calls
Samsung SDS is pitching its AI Contact Center (AICC) to organizations that are looking to streamline their own contact center operations. The AICC solution is […]
Nuance Tops Opus List of Virtual Assistant Developers
Nuance Communications is celebrating after Opus Research named the company as the top developer of voice-based virtual assistants. This is the fourth consecutive year that […]
Cerence Unveils Refurbished Cerence Drive 2.0 Platform
Cerence has shared more details about some of the products being unveiled at today’s Cerence in Motion launch event. The full lineup includes new Cloud […]
Nuance Streamlines Patient Experience with Omnichannel Virtual Assistant
Nuance Communications is trying to streamline medical workflows and improve patient experiences in the healthcare industry. To that end, the company has released a new […]
Cerner Corporation to Integrate Nuance Virtual Assistant for EHR Solution
Nuance Communications has expanded the scope of its partnership with Cerner Corporation. The latter is already using Nuance’s Dragon Medical Platform in its Cerner Millennium […]
Cerner Adds Nuance Voice Assistant to EHR Platform
Nuance Communications has expanded the scope of its partnership with Cerner Corporation. The latter is already using Nuance’s Dragon Medical Platform in its Cerner Millennium […]
Nuance Helps Cabify Automate its Customer Service Operations
The ride-hailing company Cabify has partnered with Nuance Communications to automate its customer service operations. The company has now adopted Nuance’s Intelligent Engagement Platform, which […]
HONOR Unveils New Smartphones, Laptops, and IoT Devices
HONOR has updated its product lineup with a slew of new IoT devices. The new offerings include smartphones, laptops, and wearables. The highlights are the […]
Cerence Cognitive Arbiter Guides Voice Requests to the Right Virtual Assistant
Cerence has released a new Cognitive Arbiter that was built to improve the interoperability of virtual assistants and other voice-based services. In plain terms, that […]
Frost & Sullivan Forecasts Rise of Branded In-Car Digital Assistants
Frost & Sullivan is predicting that digital assistants will become an increasingly important component of automotive branding in the next five years. Digital assistants allow […]
Nexxt App Helps Manage Full Line of Smart Home Connected Products
Nexxt Solutions is rolling out a new line of Smart Home products in collaboration with Microsoft and Tuya. The portfolio currently includes smart plugs, power […]
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