virtual assistants

Samsung Predicts a More Seamless Virtual Assistant Experience in 2019

Samsung Predicts a More Seamless Virtual Assistant Experience in 2019

Whether it’s at home, in the car, on the go, or even at work, the mass adoption of virtual assistants has seen consumer AI integrated into a growing range of everyday applications for users all over the world. And while it still remains uncertain about whether or not our AI-powered partners can love us back,…

Google Assistant to Become Your Translator

Google Assistant to Become Your Translator

” Interpreter Mode will translate what the user is saying into the selected language through synthetic speech, or into text if it’s being used with a Google Smart Display. “ Google has announced a number of new features and integrations for its AI-driven virtual assistant platform at this year’s Consumer Electronics Show, but one of…

Google Reveals Big AI Ecosystem Push at CES 2019

Google Reveals Big AI Ecosystem Push at CES 2019

“It’s a clear signal that Google wants to get as many partners into its AI ecosystem as possible.” Google is aiming to connect more third party partners and devices to its Google Assistant AI platform, if its big new announcement for this year’s Consumer Electronics Show offers any indication. Detailing its Google Assistant innovations for…

Pindrop Announces Major Expansion Plans at CES 2019

Pindrop Announces Major Expansion Plans at CES 2019

This year’s Consumer Electronics Show (CES 2019) is a big one for Pindrop, which has taken the opportunity to announce its expansion beyond the call center market. The company’s flagship solution has thus far been aimed primarily at delivering anti-fraud security to call centers, combining voice recognition with the analysis of metadata associated with inbound…

Amazon Opens Alexa Mobile SDK to Third Party Developers

Amazon Opens Alexa Mobile SDK to Third Party Developers

Amazon is seeking to get its Alexa virtual assistant into more third party devices with the announcement that it has now opened up the SDK for its Alexa Mobile Accessory Kit. The development platform was first announced near the start of the year, when it was available for select headphone devices from Bose, Jabra, and…

noHold Announces White Label Voice-Based Virtual Assistant

noHold Announces White Label Voice-Based Virtual Assistant

Silicon Valley-based noHold has now launched its own voice-based virtual assistant on its SICURA platform. Called SICURA Voice, the solution is able to respond to multiple different users and is designed to offer natural speech recognition. It supports 13 languages, and is aimed at the enterprise sector, allowing client companies to create their own custom…

Enacomm Deploys AI Chatbot Solution with Alabaman Bank

Enacomm Deploys AI Chatbot Solution with Alabaman Bank

Customers of Alabama’s Bank Independent can now access their banking services via an AI-driven virtual assistant based on Amazon’s Alexa platform. That includes checking their account balances, performing transactions, and receiving information about loans, bank hours, and more; and the system can even perform biometric authentication using voice recognition. The technology arrives via Enacomm’s VPA,…

Google Assistant Update Accommodates Users’ Fondness for Voice Interaction

Google Assistant Update Accommodates Users’ Fondness for Voice Interaction

“The company has sought to make sophisticated AI a key selling point of its newest hardware products, and its rivals have also been pouring money into AI R&D as consumer expectations shift to demand smarter products and services.” Google has updated the user interface for its virtual assistant platform, seeking to both accommodate use trends…

Nuance, KT Put Their AI Heads Together for Automotive Collaboration

Nuance, KT Put Their AI Heads Together for Automotive Collaboration

Nuance Communications is joining forces with Korean telecom KT to develop a new automotive AI system to the Korean market. The solution will combine both companies’ artificial intelligence technologies. Nuance is already well-known for its Dragon Drive platform, which supports speech and voice recognition in vehicular applications; and the company has also expanded on this…

BMW Cars to Get Virtual Assistant Next March

BMW Cars to Get Virtual Assistant Next March

“…BMW Group emphasized its artificial intelligence, asserting that it can learn the driver’s habits, allowing it to offer directions based on a command like, ‘Take me home.’” BMW cars will get their own virtual assistant early next year, dubbed the “BMW Intelligent Personal Assistant.” The system will allow drivers to adjust various in-car settings on…

Amid iPhone, Apple Watch Announcements, HomePod Gets AI Upgrade

Amid iPhone, Apple Watch Announcements, HomePod Gets AI Upgrade

Apple is hoping to leverage this week’s excitement about its new product announcements into some extra enthusiasm for its HomePod smart home speaker system, with a software update enhancing its capabilities. It’s essentially an AI upgrade. On the HomePod, Siri, Apple’s virtual AI assistant, can now search for songs by their lyrics, and perform other…

Google Assistant Goes Bilingual

Google Assistant Goes Bilingual

The Google Assistant is now bilingual, and is on its way to a lot more smart devices. The voice-controlled AI assistant’s bilingualism represents an industry first. All the major virtual assistants, including Google Assistant, already supported multiple languages; but this is the first time that such a platform is able to fluently switch between two…

Self-Driving Bus Features Biometric Authentication, Conversational AI Assistant

Self-Driving Bus Features Biometric Authentication, Conversational AI Assistant

A Shanghai-based AI firm has launched an autonomous electric bus that features biometric authentication and a conversational AI system. Called the Smart Panda Bus, the solution was developed by DeepBlue Technology, a firm that has thus far demonstrated its AI prowess with smart vending machines and retail solutions. The bus of course features computer vision…

Synaptics’ AudioSmart Tech Supports Alexa in New Smart TVs

Synaptics’ AudioSmart Tech Supports Alexa in New Smart TVs

“Adding far-field voice recognition to our TV lineup provides consumers with a more natural and convenient viewing experience.” -Bryan Huang, Product Center Director, TCL Synaptics‘ far-field voice technology is now being used in new smart TV’s to support their use of Alexa, Amazon’s voice-based AI assistant. The TVs are made by TCL, a China-based electronics…

Voice Recognition Enables Smart Home Security Via Google Assistant

Voice Recognition Enables Smart Home Security Via Google Assistant

“…a key security component of all of this is voice recognition.” Google is highlighting the home security solutions enabled by its virtual assistant and third party hardware in a new blog post. Authored by Google Smart Home Ecosystem Director Michele Turner, the post highlights several new and recent offerings. Arlo Security Lights, for example, can…

Facebook Developing Speech Recognition for ‘Portal’ Device

Facebook Developing Speech Recognition for ‘Portal’ Device

Further evidence has emerged that Facebook is indeed working on its own smart speaker system, as well as an AI assistant to operate it. The latest, and perhaps biggest, clue comes by way of code found in the Facebook and Messenger Android app by mobile researcher Jane Manchun Wong. The code enables a rudimentary speech…

Google Has Been Listening to How You Talk to Your Assistant

Google Has Been Listening to How You Talk to Your Assistant

“Google Assistant is only two years old, but users certainly don’t talk to it like a two-year-old.” These days, it’s not unusual for someone to set their alarm by voice command, whether it’s through a phone or a smart speaker device. But there is a huge amount of variety in how people say it –…

Virtual Assistants Continue to Struggle with Accents, Irish Study Shows

Virtual Assistants Continue to Struggle with Accents, Irish Study Shows

Voice-based virtual assistants are still struggling with Irish accents, suggests a new survey. Pure Telecom polled a thousand adults across the country, and found considerable variation in how well AI assistants could understand end users from county to county. Almost half – 47 percent – of the residents of Laois, for example, said that their…

Canadian Credit Unions Trial Alexa for Customer Banking Transactions

Canadian Credit Unions Trial Alexa for Customer Banking Transactions

Two Canadian credit unions are now testing a system that lets customers do their banking through Alexa, Amazon’s voice-based virtual assistant. The technology comes by way of Vancouver-based FinTech specialist Central 1, which developed it in collaboration with San Francisco design agency Point One Digital. Essentially, the idea is to make Alexa a customer service…

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