In a blog post announcing the new feature, Zoom wrote that users who choose to opt in will have their choice of “authentication apps that support Time-Based One-Time Password (TOTP) protocol (such as Google Authenticator, Microsoft Authenticator, and FreeOTP)”, or simply to have Zoom send them a code via SMS or phone call.
Video conferencing apps have exploded in popularity over the past several months due to the increase in remote work as a result of the COVID-19 pandemic. This has coincided with the need for added security during remote authentication, with 2FA emerging as a popular option and one encouraged by security experts around the world.
In the past, Zoom has added 2FA for users logging in through the company’s website, though that only covers a fraction of its user base.
In order to enable the new feature users must log in to the Zoom Dashboard and navigate to the Advanced menu. From there, clicking on the Security tab and scrolling down will reveal a new option to switch on two-factor authentication with a few options depending on what type of account it is. Once this is done and the settings are saved, a code will be needed as a second form of identification when logging into that account.