SpiceJet is using Nuance’s Intelligent Engagement Platform to modernize its call center operations. The Indian airline will specifically be using the Platform as the foundation […]

In a recent guest post for Voicebot.ai, Todd Mozer — the CEO of AI-enhanced speech recognition specialist Sensory, Inc. — argues that though tech giants […]

Amazon has confirmed that it is using end-to-end models to improve the speech recognition capabilities of the Alexa platform. With an end-to-end model, the entire […]

Cerence and PATEO are proving to be a popular combination for Asian auto manufacturers. This time around, the two companies will be teaming up to […]

Cerence will be providing voice services for yet another Chinese automotive manufacturer. This time around, the company has revealed that NIO will be the latest […]

Luxury car maker Mercedes has announced an update to its MBUX infotainment system that includes improved voice controls, new features to its heads-up display (HUD) […]

Natural language processing company (NLP) Hugging Face has announced it raised $15 million in funding in a round led by Lux Capital, and with participation […]

Nuance Communications is trying to make it easier to program a convincing Virtual Assistant. The company revealed its latest innovation at its recent Customer Experience […]

Customers of Alabama’s Bank Independent can now access their banking services via an AI-driven virtual assistant based on Amazon’s Alexa platform. That includes checking their […]

A Shanghai-based AI firm has launched an autonomous electric bus that features biometric authentication and a conversational AI system. Called the Smart Panda Bus, the […]

“Adding far-field voice recognition to our TV lineup provides consumers with a more natural and convenient viewing experience.” -Bryan Huang, Product Center Director, TCL Synaptics‘ […]