Nuance Gatekeeper Combines Voice and Behavioral Biometrics to Fight Fraud

Posted on October 4, 2019

Nuance Communications has released a new cloud-based authentication solution that verifies people’s identities during voice and text interactions. Dubbed Nuance Gatekeeper, the platform combines Nuance’s ConversationPrint text authenticator with the voice recognition Lightning Engine and behavioral biometrics. Together, the three technologies will empower enterprises to fight fraud across multiple channels, building detailed customer profiles and…

Nuance’s Automotive Spinoff Makes Market Debut

Posted on October 2, 2019

“…the company noted that its AI solutions are already being used in almost 300 million vehicles, from brands including Audi, BMW, Daimler, Ford, Geely, GM, SAIC, and Toyota, among others.” Cerence has officially spun off from its parent company, Nuance Communications, having become a standalone connected car solutions specialist on October 1st. The official spinoff…

Nuance Introduces Back-End Improvements for Intelligent Engagement Platform

Posted on September 12, 2019

Nuance Communications is expanding its Intelligent Engagement Platform to make it easier for enterprises to develop their own conversational AI using the platform’s open framework. The improved Engagement Platform is cloud agnostic, offering more robust back-end capabilities and services that include messaging, agent AI, and biometric security. The Intelligent Engagement Platform was built to be…

SEC Filings Pave Way for Nuance Automotive Spinoff

Posted on August 23, 2019

“Cerence will build on Nuance’s robust foundation of voice- and Artificial Intelligence-based technology solutions for vehicles, capitalizing on growing market excitement around smart and connected car technologies.” Nuance Communications has officially filed its Form 10 Registration Statement with the US Securities and Exchange Commission for the spinoff of its automotive division, marking the latest important…

Mercedes AR Exhibit Lets You Play Tennis with Sloane Stephens

Posted on August 23, 2019

Mercedes-Benz is bringing a new Augmented Reality installation to the U.S. Open Tennis Tournament in Queens, NY. The exhibit allows visitors to receive an AR tennis lesson from 2017 U.S. Open Champion Sloane Stephens, and will be on display from August 21st to September 8th at the USTA Billie Jean King National Tennis Center. “This…

Nuance Names Automotive Spinoff and its Board Members

Posted on August 9, 2019

Nuance Communications has unveiled several new details about its forthcoming automotive spinoff, including the company’s name: Cerence Inc. will become its own corporate entity on October 1st. In announcing the new brand name, Nuance explained that “Cerence” is an invented word that nevertheless has linguistic associations with intelligence and cognition. Further emphasizing the company’s focus…

What to Expect from Nuance’s Q3 Results

Posted on July 26, 2019

Nuance Communications will publish its third quarter results for 2019 on Wednesday, August 7th, the company has announced. The results will be issued after market close, and will come alongside a copy of prepared remarks for shareholders. The results will follow an important corporate development, with Nuance having announced in June that it had established…

Nuance Forms Research Partnership with Academic AI Institute Mila

Posted on June 26, 2019

Nuance Communications is teaming up with Mila, an academic Artificial Intelligence institute based in Quebec. Mila was founded by 2018 Turing Prize winner Yoshua Bengio, and focuses on machine learning with an emphasis on language. Nuance, meanwhile, is a conversational AI specialist, and has developed voice-based solutions for industries ranging from healthcare to finance to…

This Week’s Top Stories: The Art of the Deal

Posted on June 14, 2019

This week’s roundup of Mobile ID World’s top stories is about as varied as they come, with stories spanning smart car tech, online gambling, biometric payment cards, and more. But if there’s any theme to discern in this lineup, it may perhaps be dealmaking. Three of this week’s top stories involved companies teaming together on…

Nuance Hires Sanjay Dhawan to Lead Automotive Spin-off

Posted on June 10, 2019

Nuance Communications has tapped Sanjay Dhawan to lead Nuance Automotive when the mobility division becomes an independent company later this year. Nuance Automotive will be spun off on October 1, at which point it will be a publicly traded entity focusing exclusively on automotive software and mobility technology. Dhawan will join Nuance Communications on July…

Nuance and Red Box Team on Comprehensive Voice Services for Enterprise

Posted on June 3, 2019

Nuance Communications has partnered with Red Box to offer a more comprehensive set of voice-based services to enterprise level clients. The new solution will combine Nuance’s Transcription Engine and voice biometrics with Red Box’s conversational capture tech. Together, the integrated products will make it easier for organizations to turn casual conversations into actionable, analyzable data.…

AI-Powered Automation Will Transform Financial Services: Nuance

Posted on May 22, 2019

“Advanced solutions can result in more accurate and detailed reporting, improved compliance, empowered workforces, and a more satisfied client base.” – Mark Geremia, Vice President and General Manager, Dragon, Nuance Communications Nuance Communications has shared the results of its second annual survey of financial services professionals, finding that employees in the financial sector are increasingly…

Nuance’s Voice Biometrics Bring Security and Convenience to Santander Customers

Posted on May 2, 2019

“While the system is certainly convenient for customers, it’s also delivers considerable security to the organization deploying it…” Santander is upgrading the security and convenience of its phone banking services thanks to biometric technology from Nuance Communications. The Spain-based bank has become the latest financial institution to implement voice recognition in its call center, allowing…

India’s First Internet Car Features Nuance Voice Recognition Tech

Posted on May 1, 2019

“Voice Assist can already fulfill more than 100 different voice commands, a number that will grow with future software updates.” Nuance Automotive is providing speech recognition tech for the MG Hector, India’s first internet-enabled smart car. Released by MG Motor, the new car features MG’s iSMART Next Gen platform, which was in turn built using…

Nuance Helps Radiologists Make and Share New Medical Applications with AI

Posted on April 9, 2019

Nuance Communications is backing a new artificial intelligence initiative by the American College of Radiology (ACR). The ACR AI-LAB will help radiologists and developers build AI algorithms tailored to the needs of radiologists. Nuance will facilitate that process by giving developers access to the AI imaging algorithms currently for sale on the Nuance AI Marketplace.…

Nuance Named One of 2019’s “Best Places to Work for LGBTQ Equality”

Posted on April 3, 2019

“It’s a fitting distinction for a company whose business is, after all, identity.” The Human Rights Campaign Foundation has named Nuance Communications one of 2019’s “Best Places to Work for LGBTQ Equality” in its Corporate Equality Index. The Foundation bills itself as America’s largest national lesbian, gay, bisexual, transgender and queer civil rights organization, with…

Nuance Security Suite Saved Clients Over $1 Billion in 2018

Posted on March 22, 2019

A lot of biometric security specialists say they can help businesses to reduce fraud and save money, but Nuance Communications is backing up its own particular value proposition with some numbers: The company says that its Nuance Security Suite saved organizations over $1 billion collectively over the course of 2018. The solution combines voice recognition,…

Nuance Unveils AI-Driven ‘Ambient Clinical Intelligence’ Solution at HIMSS

Posted on February 11, 2019

“…Rush University Medical Center, a Chicago-based academic medical institution, has signed on as a strategic development partner in the ACI project…” Just in time for HIMSS 2019, Nuance Communications has unveiled its latest artificial intelligence-driven solution for the healthcare market. Dubbed “Ambient Clinical Intelligence”, or “ACI”, the solution builds on the speech recognition technology of…

Nuance Makes it Easier to Develop Virtual Assistants with Project Pathfinder

Posted on February 8, 2019

Nuance Communications is trying to make it easier to program a convincing Virtual Assistant. The company revealed its latest innovation at its recent Customer Experience Summit, explaining that Project Pathfinder uses machine learning to improve the conversational capabilities of chatbots and VAs. According to Nuance, Project Pathfinder examines existing chat logs and call transcripts to…