Nuance

Cerence Forms Research Partnership with Mila

Cerence Forms Research Partnership with Mila

The newly formed automotive specialist Cerence Inc. has become a resident partner at the Mila Artificial Intelligence Institute in Quebec. The Institute’s lab is located near Cerence’s Montreal office, which employs more than 450 employees and is responsible for much of the company’s R&D. The close proximity will give Mila interns the opportunity to collaborate…

Nuance Enhances Clinical Guidance for Dragon Medical Advisor

Nuance Enhances Clinical Guidance for Dragon Medical Advisor

Nuance Communications Inc. has announced that it has expanded Clinical Guidance for its Dragon Medical Advisor tool. Dragon Medical Advisor is an AI-driven, Computer-Assisted Medical Documentation (CAPD) tool that aims to help clinicians with documentation by supporting them with relevant clinical information to aid in the diagnostic process, as well as helping organize patient records…

Nuance Gatekeeper Combines Voice and Behavioral Biometrics to Fight Fraud

Nuance Gatekeeper Combines Voice and Behavioral Biometrics to Fight Fraud

Nuance Communications has released a new cloud-based authentication solution that verifies people’s identities during voice and text interactions. Dubbed Nuance Gatekeeper, the platform combines Nuance’s ConversationPrint text authenticator with the voice recognition Lightning Engine and behavioral biometrics. Together, the three technologies will empower enterprises to fight fraud across multiple channels, building detailed customer profiles and…

Nuance’s Automotive Spinoff Makes Market Debut

Nuance’s Automotive Spinoff Makes Market Debut

“…the company noted that its AI solutions are already being used in almost 300 million vehicles, from brands including Audi, BMW, Daimler, Ford, Geely, GM, SAIC, and Toyota, among others.” Cerence has officially spun off from its parent company, Nuance Communications, having become a standalone connected car solutions specialist on October 1st. The official spinoff…

Nuance Introduces Back-End Improvements for Intelligent Engagement Platform

Nuance Introduces Back-End Improvements for Intelligent Engagement Platform

Nuance Communications is expanding its Intelligent Engagement Platform to make it easier for enterprises to develop their own conversational AI using the platform’s open framework. The improved Engagement Platform is cloud agnostic, offering more robust back-end capabilities and services that include messaging, agent AI, and biometric security. The Intelligent Engagement Platform was built to be…

SEC Filings Pave Way for Nuance Automotive Spinoff

SEC Filings Pave Way for Nuance Automotive Spinoff

“Cerence will build on Nuance’s robust foundation of voice- and Artificial Intelligence-based technology solutions for vehicles, capitalizing on growing market excitement around smart and connected car technologies.” Nuance Communications has officially filed its Form 10 Registration Statement with the US Securities and Exchange Commission for the spinoff of its automotive division, marking the latest important…

What to Expect from Nuance’s Q3 Results

What to Expect from Nuance’s Q3 Results

Nuance Communications will publish its third quarter results for 2019 on Wednesday, August 7th, the company has announced. The results will be issued after market close, and will come alongside a copy of prepared remarks for shareholders. The results will follow an important corporate development, with Nuance having announced in June that it had established…

Nuance Forms Research Partnership with Academic AI Institute Mila

Nuance Forms Research Partnership with Academic AI Institute Mila

Nuance Communications is teaming up with Mila, an academic Artificial Intelligence institute based in Quebec. Mila was founded by 2018 Turing Prize winner Yoshua Bengio, and focuses on machine learning with an emphasis on language. Nuance, meanwhile, is a conversational AI specialist, and has developed voice-based solutions for industries ranging from healthcare to finance to…

Nuance and Red Box Team on Comprehensive Voice Services for Enterprise

Nuance and Red Box Team on Comprehensive Voice Services for Enterprise

Nuance Communications has partnered with Red Box to offer a more comprehensive set of voice-based services to enterprise level clients. The new solution will combine Nuance’s Transcription Engine and voice biometrics with Red Box’s conversational capture tech. Together, the integrated products will make it easier for organizations to turn casual conversations into actionable, analyzable data.…

BMW’s Intelligent Voice Assistant Integrates Nuance Automotive Tech

BMW’s Intelligent Voice Assistant Integrates Nuance Automotive Tech

“The BMW Intelligent Personal Assistant will include voice-activated safety features and a voice-activated car manual.” Nuance Automotive has found another partner for its conversational voice interface technology, announcing that its AI tech is being deployed in BMW’s Intelligent Personal Assistant. The Assistant offers support for 22 languages and will allow BMW drivers to control various…

Nuance Provides Voice Interface Tech for Chinese Smart Car Platform

Nuance Provides Voice Interface Tech for Chinese Smart Car Platform

“…Nuance has revealed that its technology has been integrated into GKUI, delivering both speech and voice recognition in a high-speed voice interaction system allowing users to ask questions and adjust in-car settings.” A major Chinese car maker has embraced voice-based user interface technology from Nuance. Based in Hangzhou, Geely has developed its own in-car infotainment…

Nuance Teams with Banma to Provide Speech Recognition for Chinese Cars

Nuance Teams with Banma to Provide Speech Recognition for Chinese Cars

Nuance Automotive has found another customer for its conversational AI, teaming up with Banma to bring better speech recognition to Chinese cars. A joint venture for Alibaba and SAIC Motor Corp., Banma will be deploying Nuance’s AI in the Banma MARS V3.0, a connected car infotainment platform that will make its first appearances in SAIC’s…

Nuance Helps Radiologists Make and Share New Medical Applications with AI

Nuance Helps Radiologists Make and Share New Medical Applications with AI

Nuance Communications is backing a new artificial intelligence initiative by the American College of Radiology (ACR). The ACR AI-LAB will help radiologists and developers build AI algorithms tailored to the needs of radiologists. Nuance will facilitate that process by giving developers access to the AI imaging algorithms currently for sale on the Nuance AI Marketplace.…

Nuance Named One of 2019’s “Best Places to Work for LGBTQ Equality”

Nuance Named One of 2019’s “Best Places to Work for LGBTQ Equality”

“It’s a fitting distinction for a company whose business is, after all, identity.” The Human Rights Campaign Foundation has named Nuance Communications one of 2019’s “Best Places to Work for LGBTQ Equality” in its Corporate Equality Index. The Foundation bills itself as America’s largest national lesbian, gay, bisexual, transgender and queer civil rights organization, with…

Nuance Security Suite Saved Clients Over $1 Billion in 2018

Nuance Security Suite Saved Clients Over $1 Billion in 2018

A lot of biometric security specialists say they can help businesses to reduce fraud and save money, but Nuance Communications is backing up its own particular value proposition with some numbers: The company says that its Nuance Security Suite saved organizations over $1 billion collectively over the course of 2018. The solution combines voice recognition,…

Nuance Looks to Give Human Call Center Agents an AI Boost

Nuance Looks to Give Human Call Center Agents an AI Boost

“Nuance says that Agent AI has already been deployed by some clients – and has already delivered compelling results.” Nuance Communications has announced a new tool for the contact center aimed at helping human agents to better serve callers. Called “Agent AI”, the solution is designed to deliver real-time insights concerning previous interactions with callers,…

Nuance Unveils AI-Driven ‘Ambient Clinical Intelligence’ Solution at HIMSS

Nuance Unveils AI-Driven ‘Ambient Clinical Intelligence’ Solution at HIMSS

“…Rush University Medical Center, a Chicago-based academic medical institution, has signed on as a strategic development partner in the ACI project…” Just in time for HIMSS 2019, Nuance Communications has unveiled its latest artificial intelligence-driven solution for the healthcare market. Dubbed “Ambient Clinical Intelligence”, or “ACI”, the solution builds on the speech recognition technology of…

Nuance Makes it Easier to Develop Virtual Assistants with Project Pathfinder

Nuance Makes it Easier to Develop Virtual Assistants with Project Pathfinder

Nuance Communications is trying to make it easier to program a convincing Virtual Assistant. The company revealed its latest innovation at its recent Customer Experience Summit, explaining that Project Pathfinder uses machine learning to improve the conversational capabilities of chatbots and VAs. According to Nuance, Project Pathfinder examines existing chat logs and call transcripts to…

Allied Irish Banks Implements Voice Biometrics From Nuance

Allied Irish Banks Implements Voice Biometrics From Nuance

“…the move was also a response to enthusiasm that customers demonstrated for the biometric authentication technology used in AIB’s mobile app.” One of Ireland’s biggest banks has implemented voice recognition technology from Nuance Communications for customer authentication. Thanks to the newly implemented system, Allied Irish Banks customers who register for voice authentication can confirm their…

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