“The new hands-free feature has been dubbed Clinical Content Search, and it will be available to any healthcare facility with Dragon Medical One and an enterprise UpToDate subscription.” Nuance Communications has teamed up with Wolters Kluwer to improve the utility of its Dragon Medical One platform. The partnership specifically concerns Wolters Kluwer’s UptoDate solution, which…
Nuance Communications has expanded the utility of the Dragon Ambient eXperience (DAX) platform to support telehealth applications in response to COVID-19. The clinical records solution is now compatible with any telehealth platform, a move that reflects the emphasis on virtual appointments during the pandemic. DAX is an ambient clinical intelligence (ACI) platform that uses speech…
“The tool is called Nuance Mix, and is offered on a Software-as-a-Service basis.” Nuance Communications has announced a new tool designed to let client organizations design and deploy their own conversational AI systems, without the need for specialized expertise. The tool is called Nuance Mix, and is offered on a Software-as-a-Service basis. Nuance says that…
A new report from Forrester Research is singing the praises of conversational AI specialist Nuance Communications. Titled “The Forrester New Wave: Digital-First Customer Service Solutions, Q2 2020”, the report distinguishes Nuance with a “differentiated” score in the categories of Chatbots, Routing and Queuing, Market Approach and Vision. The company is also lauded for its professional…
Cerence has signed a $125 million contract with an undisclosed European car manufacturer. The deal is the largest in the company’s relatively short corporate history, and reaffirms its position as one of the leading developers of voice-based virtual assistants for the automotive industry. “This is a tremendous milestone for Cerence and further evidence of strong…
Cerence has released a new text-to-speech feature that allows developers to adjust the perceived gender of a computer voice. The feature can be used to make a feminine voice seem more masculine (or vice versa), or to create a genderless voice that lies somewhere in between. According to Cerence, the timbre feature gives developers more…
Conversational AI pioneer Nuance Communications has announced that its Dragon Medical One cloud-based platform is now available in France, Belgium, and the Netherlands. Dragon Medical One uses intelligent voice technology to help physicians compile medical documentation up to 45 times faster and gives them the ability to capture up to 20 percent more data using…
The automotive AI specialist Cerence has reaffirmed its development partnership with Daimler. The two companies have worked together to create the Mercedes-Benz User Experience (MBUX) multimedia system, a conversational AI platform that first appeared in the Mercedes-Benz A-Class in 2018. The partnership itself was originally forged while Cerence was still under the Nuance Communications umbrella.…
Nuance has released an upgraded version of its PowerScribe One cloud platform for radiologists. The solution leverages Nuance’s conversational AI tech to facilitate a range of clinical and administrative functions. The latest update introduces an Ambient Mode that sorts free-form dictation into more organized reports, as well as a dark mode that is designed to…
For the third consecutive year, Opus Research has listed Nuance Communications as its highest-rated vendor in the Enterprise Intelligent Assistants (EIA) Decision Makers’ Guide. The Guide provides businesses with detailed evaluations about a number different virtual assistants, with top marks going to those that promote openness and are compatible with multiple proprietary and third party…
“With the automotive space undergoing an unprecedented transformation on the eve of autonomous and increasingly connected vehicles, Cerence has an important role to play.” – Prateek Kathpal, CTO, Cerence Automotive tech specialist Cerence Inc. is continuing to pick up speed with the appointment of a new Chief Technology Officer. Prateek Kathpal comes to the company…
Nuance has teamed up with The Sullivan Group (TSG) to bolster the emergency capabilities of its Dragon Medical Advisor platform. The new solution blends Nuance’s Computer-Assisted Physician Documentation (CAPD) with TSG’s AI technology to improve diagnostics and create better documentation in chaotic emergency situations. Together, the two technologies will mitigate risks and improve medical…
Cerence appears to be running on all cylinders after its split from Nuance Communications earlier this month. The new company is highlighting the efforts of its Design, Research, Innovation and Vehicle Experience (DRIVE) Labs, which are currently working to design better user interfaces for smart cars and other connected vehicles. The Labs have also been…
The newly formed automotive specialist Cerence Inc. has become a resident partner at the Mila Artificial Intelligence Institute in Quebec. The Institute’s lab is located near Cerence’s Montreal office, which employs more than 450 employees and is responsible for much of the company’s R&D. The close proximity will give Mila interns the opportunity to collaborate…
Nuance Communications Inc. has announced that it has expanded Clinical Guidance for its Dragon Medical Advisor tool. Dragon Medical Advisor is an AI-driven, Computer-Assisted Medical Documentation (CAPD) tool that aims to help clinicians with documentation by supporting them with relevant clinical information to aid in the diagnostic process, as well as helping organize patient records…
Nuance Communications has released a new cloud-based authentication solution that verifies people’s identities during voice and text interactions. Dubbed Nuance Gatekeeper, the platform combines Nuance’s ConversationPrint text authenticator with the voice recognition Lightning Engine and behavioral biometrics. Together, the three technologies will empower enterprises to fight fraud across multiple channels, building detailed customer profiles and…
“…the company noted that its AI solutions are already being used in almost 300 million vehicles, from brands including Audi, BMW, Daimler, Ford, Geely, GM, SAIC, and Toyota, among others.” Cerence has officially spun off from its parent company, Nuance Communications, having become a standalone connected car solutions specialist on October 1st. The official spinoff…
Nuance Communications is expanding its Intelligent Engagement Platform to make it easier for enterprises to develop their own conversational AI using the platform’s open framework. The improved Engagement Platform is cloud agnostic, offering more robust back-end capabilities and services that include messaging, agent AI, and biometric security. The Intelligent Engagement Platform was built to be…
“Cerence will build on Nuance’s robust foundation of voice- and Artificial Intelligence-based technology solutions for vehicles, capitalizing on growing market excitement around smart and connected car technologies.” Nuance Communications has officially filed its Form 10 Registration Statement with the US Securities and Exchange Commission for the spinoff of its automotive division, marking the latest important…
